Privacy Policy
At John Caulcrick, we are committed to protecting and respecting your privacy.
This policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our designs, or interact with our brand.
1. Information We Collect
- Identity Data: Name, title, and date of birth.
- Contact Data: Billing address, delivery address, email, and telephone.
- Financial Data: Secure payment card details.
- Transaction Data: Details of your purchased garments.
- Technical Data: IP address, browser type, and location data.
2. How We Use Your Data
- Fulfillment: Processing your purchase and arranging delivery.
- Support: Responding to inquiries regarding our designs.
- Marketing: Sending updates on new collections (if opted in).
- Improvement: Analyzing site usage to refine the user experience.
3. Legal Basis for Processing
We only process your data when we have a legal reason to do so: to deliver the products you ordered (Contract), when you sign up for our newsletter (Consent), to improve our brand securely (Legitimate Interests), or to comply with accounting laws (Legal Obligation).
4. Sharing Your Information
We do not sell your personal data. We only share information with trusted partners who help us run our business securely, including payment providers, luxury courier services, and website hosting platforms.
5. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.
6. Your Rights & Cookies
You have the right to request access to, correction of, or erasure of your personal data. You may also withdraw consent for marketing at any time.
Our website uses cookies to distinguish you from other users and keep track of your shopping cart. You can set your browser to refuse cookies, though this may affect functionality.
